The Federal Trade Commission announced Wednesday that it has finalized a "click-to-cancel" rule to make it easier to
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Why it matters: Cutting out the loopholes to cancel a gym membership or online subscription can save consumers time and money.
The big picture: The FTC rule requires companies to make canceling a subscription or service as easy as signing up for one.
Why it matters: Cutting out the loopholes to cancel a gym membership or online subscription can save consumers time and money.
The big picture: The FTC rule requires companies to make canceling a subscription or service as easy as signing up for one.
- If you sign up online, there needs to be a click to cancel.
- If you signed up in person, there has to be a way to cancel online or over the phone, according to an .
- Most of the final rule's provisions will go into effect 180 days after it is published in the Federal Register, the FTC said.
- "The FTC's rule will end these tricks and traps," Khan said. "Nobody should be stuck paying for a service they no longer want."
- "The new rules give consumers more freedom to switch providers, read a different news service, buy a different pet food or none at all," Teresa Murray, consumer watchdog director at Public Interest Research Group, .
